Divine Agbokhode

Entry-Level Hospitality Professional

Mararaba, NG.

About

Highly motivated and results-oriented entry-level hospitality professional with a strong foundation in customer service, time management, and team collaboration. Eager to leverage excellent communication skills and a diligent work ethic to contribute positively and make a significant impact within a dynamic organization.

Work

Alabama Masaka Hotel

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Waiter

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Summary

Provided exceptional dining service and ensured guest satisfaction in a vibrant hotel restaurant setting.

Highlights

Managed and accurately processed customer orders, contributing to efficient service flow.

Delivered food and beverages promptly, consistently enhancing guest dining experiences.

Maintained cleanliness and organization of dining areas, ensuring a welcoming and hygienic environment for patrons.

Collaborated effectively with kitchen and bar staff to streamline operations and optimize service delivery.

Royal Dreams Hotel

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Housekeeping Staff

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Summary

Responsible for maintaining high standards of cleanliness and guest comfort across hotel rooms and public spaces.

Highlights

Cleaned and prepared guest rooms efficiently, ensuring readiness for new arrivals and adherence to hotel standards.

Managed inventory of cleaning supplies and amenities, ensuring optimal stock levels and minimizing waste.

Adhered strictly to safety and sanitation guidelines, contributing to a healthy and secure environment for guests and staff.

Demonstrated strong attention to detail in maintaining property aesthetics and upholding hotel reputation.

Education

City International School

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Senior Secondary School Certificate (SSCE) General Studies

Life's Springs Academy

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First School Leaving Certificate (FSLC) Primary Education

Languages

English

Fluent

Skills

Time Management

Scheduling, Prioritization, Efficiency, Deadline Management.

Autonomy & Self-Management

Independent Work, Minimal Supervision, Self-Direction, Initiative.

Critical Thinking

Problem-Solving, Logical Reasoning, Decision Making, Analytical Skills.

Integrity & Ethics

Honesty, Trustworthiness, Ethical Conduct, Professionalism.

Communication

Verbal Communication, Written Communication, Active Listening, Interpersonal Skills.

Customer Service

Guest Relations, Client Satisfaction, Conflict Resolution, Service Excellence.

Team Leadership

Team Collaboration, Team Development, Goal Achievement, Motivation.

Hospitality Operations

Food & Beverage Service, Room Preparation, Cleaning Procedures, Inventory Management.

Interests

Writing

Creative Writing, Journalism.

Sports

Football, Team Sports, Physical Fitness.

Reading

Literature, Non-fiction, Learning.