Divine Agbokhode
Entry-Level Hospitality Professional
Mararaba, NG.About
Highly motivated and results-oriented entry-level hospitality professional with a strong foundation in customer service, time management, and team collaboration. Eager to leverage excellent communication skills and a diligent work ethic to contribute positively and make a significant impact within a dynamic organization.
Work
Alabama Masaka Hotel
|Waiter
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Summary
Provided exceptional dining service and ensured guest satisfaction in a vibrant hotel restaurant setting.
Highlights
Managed and accurately processed customer orders, contributing to efficient service flow.
Delivered food and beverages promptly, consistently enhancing guest dining experiences.
Maintained cleanliness and organization of dining areas, ensuring a welcoming and hygienic environment for patrons.
Collaborated effectively with kitchen and bar staff to streamline operations and optimize service delivery.
Royal Dreams Hotel
|Housekeeping Staff
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Summary
Responsible for maintaining high standards of cleanliness and guest comfort across hotel rooms and public spaces.
Highlights
Cleaned and prepared guest rooms efficiently, ensuring readiness for new arrivals and adherence to hotel standards.
Managed inventory of cleaning supplies and amenities, ensuring optimal stock levels and minimizing waste.
Adhered strictly to safety and sanitation guidelines, contributing to a healthy and secure environment for guests and staff.
Demonstrated strong attention to detail in maintaining property aesthetics and upholding hotel reputation.
Education
City International School
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Senior Secondary School Certificate (SSCE)
General Studies
Life's Springs Academy
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First School Leaving Certificate (FSLC)
Primary Education
Languages
English
Fluent
Skills
Time Management
Scheduling, Prioritization, Efficiency, Deadline Management.
Autonomy & Self-Management
Independent Work, Minimal Supervision, Self-Direction, Initiative.
Critical Thinking
Problem-Solving, Logical Reasoning, Decision Making, Analytical Skills.
Integrity & Ethics
Honesty, Trustworthiness, Ethical Conduct, Professionalism.
Communication
Verbal Communication, Written Communication, Active Listening, Interpersonal Skills.
Customer Service
Guest Relations, Client Satisfaction, Conflict Resolution, Service Excellence.
Team Leadership
Team Collaboration, Team Development, Goal Achievement, Motivation.
Hospitality Operations
Food & Beverage Service, Room Preparation, Cleaning Procedures, Inventory Management.
Interests
Writing
Creative Writing, Journalism.
Sports
Football, Team Sports, Physical Fitness.
Reading
Literature, Non-fiction, Learning.